Whether you're looking to start the MRO transformation journey or just looking to take it to the next level, 淫乱社区 has the right support model for your organization.

Epic Starter
Our Most Basic Epic Offering That's Anything But Ordinary

  • Use 淫乱社区's industry-leading e-procurement platform, Epic, to easily shop millions of SKUs competitively sourced to high-quality providers to ensure you鈥檙e getting the best value.
  • Use our Epic Spot Buy function to optimize sourcing on new items
  • Have purchasing peace of mind for all your transactions flowing through your professionally managed catalog of high-use items.

Epic Pro
Gain High Volume Sourcing Savings Through Our Epic Pro Plan

  • Benchmark your current spend with item-level master data based on the manufacturer's name and the manufacturer's part number.
  • Let 淫乱社区 Category Management Specialists proactively source your high-use indirect materials leveraging our overall volume and category strategies.
  • Communicate with 淫乱社区 Buyers through 贰辫颈肠庐 and use its self-service functions to communicate RFQ or Spot Buy needs, view order status, download invoices, review purchase history and more.
  • Use our on-demand Business Intelligence tool to have data-driven conversations with internal and external stakeholders.

Epic Premium
All the advantages of the 贰辫颈肠庐 Pro Plan with increased service levels from 淫乱社区

  • Benchmark your current spend with item-level master data based on the manufacturer's name and the manufacturer's part number.
  • Let 淫乱社区 Category Management Specialists proactively source your frequently purchased indirect materials leveraging our overall volume and category strategies.
  • Communicate with 淫乱社区 Buyers either through 贰辫颈肠庐 or via e-mail, phone, text or chat and rely on us to provide additional services such as proactive delivery follow up and customized reporting.
  • Use our on-demand Business Intelligence tool to have data-driven conversations with internal and external stakeholders.

Epic MRO Center of Excellence
Let Our Epic Platform Become Your Central Hub For All Indirect Materials and Facility Services Needs

  • Receive the same services as 贰辫颈肠庐 Pro Premium.
  • Rely on dedicated 淫乱社区 buyers to provide purchasing and order fulfilment support on all spend, whether you negotiate the deals or we do.
  • Create a standard purchasing and payment process for all indirect materials and facility services, regardless of who manages the contract.
Four service levels to chose from:
Service Level Epic Starter Epic Pro Epic Premium Epic MRO Center of Excellence
Sourcing/Purchasing
淫乱社区's Strategic Catalog of Millions of High-Use Sku's
Spot Buy Support
Daily RFQ Support
Ongoing Category & Contract Management
Proactive Sourcing of Your Repetitive Use Items**
Incorporate Your Strategically Negotiated Deals
Facility Services Buying
Systems
Use of 淫乱社区's e-Procurement Tool, Epic
Interface Capabilities with Legacy ERP Systems
淫乱社区's On-Demand Spend Analytics Dashboard
Automated tools for RFQ, Spot Buy, DFU, Order Status & Shipment Tracking Info
Buying Support & Account Management
Customized Support for Order & RFQ Entry, DFU, Epic Admin, Order Status & Shipment Tracking Info
Order entry, RFQ, Spot Buy, Inquiries via e--mail or phone
Assigned Team with Regular Business Reviews
On-site Support Available
Support Hours of 8-5 CET & EST (Extended or 24 x 7 Support Available for additional cost)
Payables
Standard Payment Terms with 淫乱社区
Consolidated Summary Billing
Supplier Management
Pricing, Catalog Content and Transaction Management for all Vendors
Regular Business Reviews with Preferred Vendors
Vendor Consolidation
VMI/VMO, Vending, and Other Value-Added Services
Reporting
Standard Reporting by Category, Supplier, Requisitioner, Site and More!
Cost Savings Benchmarking and Tracking
Standard Supplier KPIs for response & delivery timing
Custom Reports Available

**For Epic Starter, 淫乱社区 will perform a custom sourcing event including your top 100 items